Auto Repair in Kennewick, WA

I had a 18-hour drive coming up and wanted to make sure my truck was ready for the trip. 360 Automotive did a great job inspecting everything and making sure my vehicle was road-trip ready. Ty was especially helpful throughout the entire process. He took the time to explain what needed attention, answered all my questions and made sure I felt confident before I left. Thanks guys!

Quality service from a professional shop!

I called 360 Automotive on Wednesday May 20th to schedule an appointment for a Check Engine Light. Phil scheduled me on Friday the 22nd before Memorial Day weekend. By noon on Friday Phil called to give me the diagnosis and the required repair, which I approved. By noon on Tuesday the 26th Phil called to inform me that my car was ready to be picked up. I can't express enough how thorough they were to diagnose my concern and even more so with the very quick turnaround. I have been driving my car now for two weeks and very satisfied. I want to thank Phil and the entire team at 360 Automotive for a job well done! I highly recommend 360 Automotive for your automotive repairs and services. And no, I'm not being compensated for this review!

Excellent customer service ,detailed was awesome!!I recomend align a dent to all that need this type of work for their vehicles!! I give ten stars !!!

Fantastic place to take your car. They do an awesome job.

360 Automotive and Repair is an excellent choice for your car servicing needs. Phil and Tyler consistently greet me warmly with a smile. They communicate clearly every visit, offering detailed explanations of their services and pricing, and go the extra mile by providing a ride to help you reach your destination. I trust them with my vehicle and strongly recommend their services.

Took my car in to have my axles replaced. Got the work done, seemlessly dealt with the insurance company and Ty did a great job explaining it all. Great experience

I had a great experience at 360 Automotive. Wayne and the other staff were fantastic. I was on a road trip when I realized my headlight was out. While I was driving, my husband called ahead to inquire about installing new bulbs. When I got there, Wayne was expecting me. I left the car there and one of the mechanics gave me a courtesy ride to my Dad’s house. The car was ready the next morning, even though I had showed up without an appointment. He even noticed and replaced a license plate lightbulb at no charge. I would bring my car here anytime.

Wonderful service from start to finish, I will be returning with my other vehicles. Thank you AJ and team!

Sorry for the late review. I took a 1998 Dodge Dakota truck in for a clicking noise that I heard when turning sharply right. I believed it to be a bad CV joint. One of the cool things these guys do is completely inspect the vehicle, alerting you to anything else that might be wrong. Not only did they find that I didn't have a bad CV joint, but the clicking was simply a tire weight on my 4x4 truck tire that was contacting the frame in sharp turns. These guys fixed the problem, changed out my oil, and gave me a complete health report of my vehicle for no extra charge. I appreciated the honesty and integrity of these guys, and I recommend them for any auto repair you might need!

10/10 experience. I called to ask for a quote for getting my hood open after the lever and latch have been broken, and a gentleman named Wayne Conner helped free of charge. He did a great job, super funny and explained the issue to me in a simpler way than most mechanics around. 100% coming here again and recommending this place to family and friends

I was up in the tri cities for a family situation. Long story short I was borrowing a car from family back in Portland because my personal car was in the shop getting fixed in Portland. While I was up here the car I was borrowing had it’s check engine light on. Not knowing any reputable mechanics on this area because I live in Portland I was told auto 360 on Clearwater was the place to take it! I explained the whole situation I had going on that this was only a loaner car to me and I needed to get it checked out. They were very attentive and listened to me and thoroughly checked the out the car. They did track down the suspected issue and gave me recommendations to get it back to Portland safely. Overall wonderful people and I would highly recommend trusting them with your car needs

Always take great care of my vehicles and are honest. They are amazing.

Tyler at 360 Automotive really came through for us! He was able to fit us in within 24 hours for a prepurchase inspection on a used car we were considering. They did a really thorough job checking everything out for us and helped us make a good decision on whether the car was a good fit for us in the long run. Easy to make payment and provided a digital copy of the inspection results for us to review. Though the comprehensive inspection was about $200 more than we were quoted by other mechanics, we would highly recommend them as it was by far the most thorough we've seen and we appreciated their feedback and expertise. Well worth it!

360 automotive took excellent care of my Volvo. It had hit an icy road and destroyed the steering rack and pinion and they had it fixed within a week and had it calibrated and alignment taken care of. I only have foreign vehicles and I will continue to use them for my vehicles care. Wayne had outstanding customer service. Pleasure doing business here.

Great friendly people. Did a great job on my car.

Friendly staff and excellent customer service

I've always have had good experiences with them Customer satisfaction is an under staement

Great bedside manner. I had 2 issues with my car. I was able to get my car in and figured out the problem in a very timely manner. The parts showed up in just a few days. Dropped my car off again late afternoon and it was ready the next morn. Very pleased with service I got

My car went crazy all at once! I had both a check engine light and a traction control light illuminated. First, let me tell you about the exceptional level they do on the diagnostics and inspection. I have never had a mechanic go to the extent that 360 did. You get a beautiful detailed report that is easy to understand and thorough. It comes with pictures of any system or part that requires fixing. They kept in constant contact with me via email, text and by telephone. Second, I got a free shuttle ride from them back home to to pick up, WHAT!?!? Saved huge amounts of time and money. I didn't have to bother anyone to pick me up because I have people who will help but I hate bothering them to do it. After all was said and done, they checked out all my concerns and got my car back running in the same day. It was expensive but I expected it to be. I don't know anything about cars except where I put the key, how to fill up oil, windshield fluid and gas. I know how to turn it on! I have already scheduled a follow up appointment with them to continue to fix all that is needed on my poor little car. Do yourself and a favor and use these guys. They are friendly, professional and very dedicated to doing their very best job on your car. Thank you 360, I'm so glad I was referred to you. You got a.customer for life with me from now on. I look forward to our continued relationship!

Explained my suspension issues and they fixed correctly it the first time. Great feedback from 360 Auto with a text including pictures of repairs. Great customer service.

Very impressed by the crew at 360 Automotive. They take such good care of all my vehicles.

Tyler is the best!

You are very prompt courteous and thorough.

The staff and mechanics were Awesome in getting the new transmission and having it installed in a time manner, especially considering the holidays caused some delay. The truck was actually completed 1 day earlier than promised. Thanks guys for such an outstanding experience.

Thank you Tyler and Tyler for being So kind , helpful and efficient with our Cadillac (cts- aka " Lil Sexxy) . My father just passed and things were difficult enough, but the crew Tony (Mechanic) came through as promised. A big thank you to the owner Rob for allowing my son to participate in his grandfather's funeral ( just started working @360). God bless you all 360. A sincere thank you, Valentino. Anita and The Reyes~ Vargas family. Great job!

Thanks Phil for being conscientious of the cost of repairs on our recent issue. It good to have someone you can trust to do the right thing for their customer.

Everyone at 360 Auto is great. I know my car is in good hands when I leave it there and that I'm getting a good deal.

Phillip was very helpful with the entire process from getting the initial quote to completing repairs. Impecable follow up at every step in the process. Thank you.

Awesome experience! The guy's do great work.

My vehicle was repaired in a timely manner. The repair came in under budget. I have already recommended 360 to a friend.

Excellent customer service and great technicians. They continue to do great work every time I bring my vehicles in.

They fit me into the schedule on short notice and had the problem resolved by the next day. Everyone I talked to was polite and considerate. I plan to go back to them next time I have a vehicle issue.

360 automotive repair has been the best repair shop I’ve ever ever had. Work has been superior even when they were challenges with my vehicles, They were persistent in getting it, right

They solve the problem and took care of me. Thank you

Wonderful job troubleshooting the alternator on my truck. Service was accomplished promptly.

I dropped my truck off on the weekend and it was fixed by the next weekend. My only complaint is the hours, but I know a good boss keeps the talent happy. My truck was well fixed and runs great, and it came in under the estimate! Thank you!

As always, service done right and on time. They Listen!!! Customer service is awesome. People having auto work should only to to 360 for their work. First Class, period!!! Don Rickel

Incredibly fast and efficient work done on my vehicle, a great price for parts and labor, and an amazing service that the technicians can use to take pictures and add notes to an online link you get, showing exactly what they're working on and the issues found! 100% recommended this team! Tyler, thank you so much for your attentiveness on my Nissan!

Excellent service and very friendly

They did a great job letting me know what was going on and solved my issue on the cheap!

Great service from very professional and courteous staff. Highly recommend.

The staff were friendly and professional. They took the time to explain what was going on with my car. Everyone was very nice.

Staff members are nice, helpful, and professional. Best shop in the Tri Cities!!

360 automotive are the best been going there for years never had a problem. Do a great job. Never lie to you and tried to do things just to make more money. They are awesome and always professional and courteous

360 automotive & repair Thank you for kindness and I appreciate You're motivation and your honesty

We have never had anything but good experiences at 360 automotive. They are friendly, quick and always willing to go above and beyond.

Timely, courteous, thorough service in diagnosing and replacing the batteries in my vehicle. It help make the necessary repair a lot less stressful. Thanks 360!

I won’t take my Auto’s anywhere else! This is a very knowledgeable and honest shop! I have personally recommended 360 to friends and family! If you want a great place to have your auto’s fixed go to 360 you will be happy you did ! Becci Peters Kennewick Washington

My 2017 dodge ram had the right front.headlite out. I dropped it off at 9:00 and it was done just before 11:00 the price was very reasonable. I always take my vehicles there and am always pleased.