Reviews & Testimonials

What Our Customers are Saying About Us

We take pride in the work we do and love to hear from our customers. Read what some customers are saying about our auto repair and maintenance services, and schedule a service appointment today!

360 Automotive is great. They are professional, timely, price competitive, and do what they say. I would trust these guys before I would a dealership. They will always try to work you into their schedule even though they are busy. They fix and stand behind what they do and they don't try to push unnecessary repairs. We go here first.
Scott N.
Great work. Exceptional prices. Honest and easy to work with. These are the qualities that all businesses should have. Robert and his crew do everything they can to help you. Everything that they do has always worked out well for me. I was such a lifetime customer that I have brought most of my family there also. They are a cut above the rest.
Vincent L.
I have had two vehicles worked on now. Will never go to another mechanic in the Tri Cites...period. Are there other great mechanics in the area? I'm sure they are. Robert the owner is extremely honest, and communication of issues and fixing options are explained, in almost over detail. His entire team seems to echo his candor and professionalism and their work is fantastic. If you are looking for a review to sway you to try them out, I hope this is useful...I also came here based on previous reviews and have been 100% satisfied with both experiences.
Troy S.
They did a terrific job on my car! I had an issue with a check engine light a few days later and I lived out of town. I called them and they told me to go to another auto shop and have diagnostics run and they would pay for it! They stood by their name and fixed the problem! I would recommend them very highly! Very upstanding company!
Mike S.
We take both our vehicles there and are always completely satisfied with the quality and price of their service. I like the fact that when they find something that requires attention they will take you back to the shop and fully explain what is needed and why. Wouldn't take our vehicles anywhere else!
Peter P.
My family and I were headed from Indiana to Eugene, OR. We made it to Kennewick, WA when we heard a squeal and realized our back brakes were shot. Not knowing the area, being on a budget, and needing to get it fixed immediately, we were in a tough spot. After calling several shops and getting quoted prices we couldn’t afford, we found 360 Auto. Not only was the staff extremely kind and understanding, but they also gave us a great price and got us in right away and safely back on the road quickly! We also overheard an interaction with another customer that confirmed what a great shop and staff they are! If you are in the area or even just passing through, 360 Auto should be your first call!!
Ashley B.